Other clearing and custody firms may not allocate staff and resources exclusively to their clients. At those firms, you may have to compete with the firm’s own financial professionals for time and attention.
Our client support personnel are devoted exclusively to helping you meet your needs. This relationship creates a superior service experience for you; after all, you’re the reason we’re in business.
We’re committed to making your transfer onto our clearing and custody platform as “seamless” as possible. We work with you to develop a detailed transition plan that’ll help guide you through the process as well as provide comprehensive training on our systems and tools.
Our goal is to gain a deep understanding of your business so we may become a steadfast advocate for you—an extension of your team. Your dedicated client service manager will work to not only address concerns but to help develop customized service solutions to help grow your business. This creates a superior service experience for you.
Our knowledgeable and friendly technology training team can help you learn how to use the broad range of tools available, and provide answers to your “how do I ___” questions.
If your business model includes providing a service as a registered investment advisor, RBC Clearing & Custody can fulfill the middle-office operational and compliance responsibilities. We pride ourselves on providing service that exceeds your expectations – one that is founded on forging strong, long lasting relationships.
Our personnel know what they’re doing because they’ve been doing it for a long time. When you call us with a question, we’ll know the solution—or we’ll know where to get it for you.
Our marketing team helps support firms and financial professionals with your business development and marketing needs, and we’ll provide timely and relevant communications to keep you informed of updates and enhancements available to you.
Our compliance and risk oversight team is designed to help firms stay informed of new and updated regulatory processes, and be a resource for firm compliance officers.
